SRP Frequently Asked Questions

SRP Frequently Asked Questions

The FAQ's are organized into different categories, please select a topic that you are interested in. Additionally, you can also search the entire FAQ section by entering keywords below.
 

Pools & Rec Passes

How do I get a Pool Pass?

New Owner - If you’ve just moved into a South Riding Proprietary residence, please bring in your HUD-1 Settlement form that you received at closing so we may update the database with your information, activate your website account and issue your pool passes.

Current Owners - All South Riding residents who wish to use the pools need to have a Pool Pass. 

  • All passes issued since 2006 are permanent and remain valid for residents in good standing.  So if you have had a pass since 2006, you are good to go to the pools. 
  • Any new members of the family, including babies need a pass. You must bring proof of South Riding Proprietary residency (driver’s license with SR address, mail with SR address, checkbook with SR address, etc.).  Military, state or federal government IDs do not prove residency. 

Guest Passes - Each property in good standing  receives one permanent Guest Pool Pass that is valid for 12 uses; each time you bring a guest, the pool staff will mark off a visit from your Guest pass. 

  • If you use all 12 visits on your Guest pass, you may purchase an additional guest pass at Town Hall for $40. 
  • These passes are permanent and are reloaded with a set of 12 before the beginning of each pool season.  If it is lost, it is $40.00 to replace.
  • If you choose not to purchase another guest pass, you may pay $4.00 per guest at the entrance of the pool, but payment MUST be by check and made out to South Riding Proprietary.

Current South Riding Proprietary members in good standing with a valid pool pass can go to any of the four South Riding pools.

How do I know if the pool is open?

The pools have developed a flag notification system.  Each South Riding pool will fly a flag at the entrance each day.  If the pool is open, a BLUE flag will be flying.  If the pool is closed during regularly scheduled hours for weather or an unsanitary mishap a RED flag will fly.

BLUE = OPEN

RED = CLOSED

Pool closing information will also be posted on the South Riding Proprietary Facebook page.

May my babysitter/nanny have a pass?

Your babysitter can obtain a Pool Pass by coming in person to Town Hall and bringing proof of SR residency (driver’s license with SR address, mail with SR address, checkbook with SR address, etc.).  If your babysitter/nanny does not live with you, they may use the Guest Pass.

We are renting a home in South Riding – how can we get Pool Passes?

Before you can receive a RecPass, your landlord must first complete a Tenant Registration Form (TRF)  (which relinquishes their rights to use the SR pools/amenities).  Even though your landlord may have completed the Tenant Registration Form last year, a new one must be submitted each year.  In addition to the TRF, we require a copy of the current lease.

 

You may email the form to townhall@southriding.net or you may fax it in to (703) 327-6116.

How do I use the new app for my pool pass?

The SRP app allows you the ability to store your pool pass so you no longer need to bring your physical pass with you. In order to use this feature you must have a picture on file. If your current pass does not have a picture you may come to Town Hall to have it updated free of charge.

Events & Recreation

How do I gain access to the locked Tennis Courts?

You must show your id with a valid South Riding address to purchase a key that is necessary to access the SR Tennis Courts. They may be purchased at Town Hall for $20; once purchased, the key is yours to keep.  

The tennis courts must be kept locked in order to prevent damage to the court surface by non-tennis playing visitors

How come Star Spangled South Riding was able to move back to the South Riding Golf Club?

We are so excited to have found a new home for our Independence Day celebration, another large event impacted by the Multipurpose Center construction. We have signed a 3 year rental agreement with the South Riding Golf Club allowing us to use their property to host the event. The rental is $15,000 for the 12 hours needed to set up, host, and break down the event. That number was determined to be the cost of lost revenue as well as damage repair caused by having the event at the Golf Club. Thank you to Kravitz Orthodontics, without their generous sponsorship this would not have been possible.

How do I get involved in the community?

The best way to take an active role is by joining a committee. Once you have attended 3 consecutive committee meetings you can be appointed as a voting member of a committee.

Volunteer for events. We use an online volunteer management system, where you can sign up per shift, per event.

There are also Board appointed working groups for specific projects such as the Open Space Working Group.

What is the best way to stay informed?

We understand that with such a diverse community people like to receive information in different ways so there are many ways to stay informed.

We publish a monthly full color magazine that is sent to every home. This is considered our legal form of communication. The magazine is completely funded by advertisers.

You can find upcoming events and answers to most questions on this website. 

From the website you can also sign up for our email blasts, by clicking the box under your profile. We are proud to say that the email list has over 9,000 subscribers and a 33.3% open rate, which is well over the industry average of 20.2%.

You can also follow our official Facebook page by liking South Riding Proprietary. Please note there is also a South Riding Community Group that is not monitored by the Proprietary, so any questions or concerns should be directed to us at townhall@southriding.net.

New this year we have also launched an App available for Apple and Android, this app allows us to send push notifications directly to those who have signed up.

General Interest

What is the town name/mailing address -- South Riding or Chantilly?

Technically both are accurate. All zip codes can have multiple place names associated with them. In our case, Chantilly and South Riding are both acceptable place names for the 20152 zip code. Chantilly is the default place name associated with 20152 by the US Postal Service. Many computerized systems automatically choose the default place name for a zip code, which is why some of your mail arrives with a Chantilly address. Both names will find you, though for clarity you should use South Riding since it is a more specific designation.

My home insurance wants to know the name of the responding Fire Department and how far it is?

The responding company is the Dulles South Fire and Rescue Station located on Loudoun County Parkway in South Riding.

Should I receive general "new resident" information when I move in?

South Riding Proprietary offers several different ways for you to receive general "new resident" information - the Disclosure Package you receive from the people who sold you your home and the Quarterly New Resident Welcome Reception.

Feel free to contact Town Hall with any specific questions you may have - 703-327-4390.

Are copy and fax services available at Town Hall?

Copies and local faxes are permitted.

Is notary service available at Town Hall?

Notary service is available Monday - Friday 9am to 4:30pm by appointment. Service is free for South Riding residents for up to 2 documents with a charge of $2 per document thereafter.

How do I advertise or submit news information/articles for the South Riding magazine?

The SR Magazine is distributed monthly (February through December) to residents of the South Riding Proprietary.  Monthly distribution is approximately 7,000 issues per month.

Magazine information and advertising rates are available by clicking on the link above.  Please review the contract and fact sheet carefully as there are some changes taking place. We are excited to announce that the magazine will now be full color. As long as you send us the ad in color it will appear in the magazine in color.

A 5% discount is available for contracts of 8 months or more of display ads (not applicable to classified ads).  To reserve a display ad, please return the contract along with payment at your earliest convenience to reserve your ad space.    Payment may be mailed or dropped off at Town Hall (checks payable to SRP).  Credit card payments are accepted by calling Town Hall at 703-327-4390.

Deadline Information: Because the SR Magazine is a large publication deadlines are approximately six weeks prior to issue date.

An electronic version of the SRMagazine is available on the home page of this website (click the magazine thumbnail in the right side column to view). 

Please email questions to magazine@southriding.net

How do I get involved in the community?

The best way to take an active role is by joining a committee. Once you have attended 3 consecutive committee meetings you can be appointed as a voting member of a committee.

Volunteer for events. We use an online volunteer management system, where you can sign up per shift, per event.

There are also Board appointed working groups for specific projects such as the Open Space Working Group.

What is the best way to stay informed?

We understand that with such a diverse community people like to receive information in different ways so there are many ways to stay informed.

We publish a monthly full color magazine that is sent to every home. This is considered our legal form of communication. The magazine is completely funded by advertisers.

You can find upcoming events and answers to most questions on this website. 

From the website you can also sign up for our email blasts, by clicking the box under your profile. We are proud to say that the email list has over 9,000 subscribers and a 33.3% open rate, which is well over the industry average of 20.2%.

You can also follow our official Facebook page by liking South Riding Proprietary. Please note there is also a South Riding Community Group that is not monitored by the Proprietary, so any questions or concerns should be directed to us at townhall@southriding.net.

New this year we have also launched an App available for Apple and Android, this app allows us to send push notifications directly to those who have signed up.

Community Standards Department & Committee

How often does the Community Standards Committee meet?

The Volunteers of the Community Standards Committee meet the 2nd Wednesday of the month (additional meetings are held the 4th Wednesday in April and May). Completed Applications for Exterior Modification are due to the Community Standards Department 8 days prior to the meeting.
 

Click HERE for current meeting dates and Application deadlines.

Are residents allowed to attend Community Standards Committee meetings?
  • You may attend meetings, however, there may be portions of the meeting that are not open due to the personal content and our desire to preserve the privacy of the homeowners.

Am I allowed to plant flowers and shrubs around my mailbox?

The Community Standards Committee will not approve of any landscaping or modification to property that does not belong to the applicant. Mailboxes are installed on property owned by the Virginia Department of Transportation. (Pg.36-37 of the Design and Maintenance Standards)

What can I do about a neighbor who does not maintain their yard?

We first recommend talking to your neighbor if you feel comfortable. If that does not work, call Town Hall at (703) 327-4390 and ask to speak with the Community Standards Department. There is a formal complaint process that has been established to handle these situations.

Do I need approval to put flowers and other plants on the sides of my house?

Single plantings and foundation plantings (within 6 ft of the house or walkways) do not require approval for minor landscaping improvements.

However, please always consider the mature size of your plantings and keep them in scale and far enough away from your property line. If a few bushes are going to turn into a wall or hedge, approval is required. (Pg 36-37 of the Design & Maintenance Standards)

 

Do I need permission to remove a tree?

Yes, you need to complete an "Application for Exterior Modification" if you wish to remove a tree on your property.  No live trees with a diameter of four inches(measured twelve inches above the ground) nor flowering or evergreens with a diameter of two inches may be removed without prior approval of the Committee. (Pg 52 of the Design & Maintenance Standards).

Trees in landscape/buffer easements, common areas or tree saved areas may NOT be removed.

What is the goal of the Inspection process?

All homes are routinely inspected for compliance with the Design and Maintenance Standards to preserve property values and continue our vision to keep South Riding as one of the most architecturally pleasing and best-maintained communities in the area.

Who completes the Inspections?

A member of the Community Standards staff completes the inspection. Staff members wear shirts and jackets monogrammed with the words “Proprietary Staff” and the SRP logo. If approached Staff will introduce themselves as well.

Members of the Community Standards Staff are parents, spouses, siblings and pet lovers. They take every precaution for their personal safety as well as the safety of your property.

Click here to see who is currently on Staff at SRP Town Hall.

Why are pictures taken during the Inspection?

The old adage a “picture is worth a thousand words” comes to mind here. Sending a homeowner a letter or email with a picture of the maintenance item we noted saves homeowners time in communicating with their contractors to complete the work. Current photos also help us keep track of the home’s inventory, decks, lattice, patios, fences, play equipment, color changes etc. These photos are strictly for SRP use. 

How is it legal to enter our property to conduct an Inspection?

Authority for these inspections comes from the Declaration for South Riding in Article 3, Section 3 – Easement for Upkeep. “The Association, the managing agent and any other Persons authorized by the Board of Directors, are hereby granted the right of access over and through any portion of the Property (excluding any dwelling), in the exercise and discharge of their respective powers and responsibilities, including without limitation to make inspections….” Click here to read further.

Why is it necessary to enter or observe our rear yard?

The goal of examining the rear of a lot is to ensure maintenance items are addressed on all sides. We are occasionally unpleasantly surprised with what we see in rear lots and our addressing it allows the neighbors to continue to live harmoniously.

Fences on single family lots are only entered if there is no other access available to get a visual on the rear of the property. If we see that children or pets are in the rear yard we will not enter. Every precaution is taken to leave the fence gate in the condition it was found. If it’s open we leave it open, if it’s closed we double check to ensure it is shut when we leave.

Members of the Community Standards Staff are parents, spouses, siblings and pet lovers themselves and take every precaution for their personal safety as well as the safety of your property.

When are these inspections conducted?

Year round, Monday-Friday, during the hours of 9 a.m. – 5 p.m.

Each South Riding home has a scheduled, comprehensive, full lot and home exterior inspection every other calendar year. To see if your home is on the calendar for inspection this year see the schedule in the SRP magazine or click HERE to check on the website.

How do I contact the SRP Community Standards Department?

We can be reached by email to communitystandards@southriding.net, phone to (703) 327-4390, or in person Monday-Friday, 9 a.m. – 5 p.m. at Town Hall located at 43055 Center Street.

Who is the South Riding Community Standard Department? What role does the Department serve?

The South Riding Community Standards Department is the Staff employed by the Proprietary. There are two full-time Inspectors, the Community Standards Manager and an Administrative Coordinator.

Our goal is to preserve property values in South Riding. We continue our vision as one of the most architecturally pleasing and best-maintained communities in the area and to ensure the community remains a pleasant, safe and healthy place in which to live.
 

What are the rules regarding Political signs?

Political campaign election signs for candidates only are allowed for US Federal elections and VA State and Local elections (as tracked on the official Virginia State Board of Elections website. Primaries are not included). No more than one sign per Lot is permitted. These political signs may be placed no sooner than 14 days prior to the election date and must be removed 1 day following the election.

To read the specific guideline see page 48 of the Design & Maintenance Standards.

What can be done to address animals and pet waste in the common areas or on my property?

Please remember it is unlawful in Loudoun County not to remove animal waste from any property (Loudoun County Ordinance Chapter 612.19 Section 9).
We respectfully ask that pet owners honor the responsibility to those that live in this wonderful community and keep the common areas free of pet waste. We want to preserve the community as a pleasant, safe and healthy place in which to live.

The community has dog stations throughout South Riding that have bag dispensers and trash cans.

Pet owners can purchase inexpensive bag dispensers that attach to the dog’s leash at a local pet store or online. This is especially helpful when you are counting on a loved one or child to clean up after the dog on the walk.

The Community Standards Department has portable sandwich boards that we can temporarily place in affected common areas as a large visual reminder to collect the waste.

We can send a notice to an irresponsible pet owner, but we need a description of the pet(s), dates and times of alleged behavior and the specific address where the individual resides.

To submit a request for our sandwich board or submit a concern to our office about excessive pet waste click HERE.

What are the rules regarding Real Estate signs?

One real estate sign advertising a property for sale or rent, not to exceed 6 square feet in area, may be displayed on a Lot. Signs may only be placed in the front yard and must be removed within one week following the sale or rental of a home.

To read the specific guideline see page 48 of the Design & Maintenance Standards.

Where can I find the Application for Exterior Modification?

1. You may pick a hard copy up from Town Hall, located at 43055 Center Street, during business hours of Monday – Friday 9 a.m. – 5 p.m.

2. A pdf version of the Application paperwork is available HERE.

3. An online version of the Application is also available HERE. Note, the Neighbors Signature page is immediately below this option on the website for you to print out, once you have secured the necessary signatures create a pdf or jpg file and attach it to the Online Application.

When are the Community Standards Committee meeting dates & deadlines?

The Volunteers of the Community Standards Committee meet the 2nd Wednesday of the month (three additional meetings are held the 4th Wednesday in April, May and June). Completed Applications for Exterior Modification are due to the Community Standards Department 8 days prior to the meeting.

Click HERE for current meeting dates and Application deadlines.

What is the In-house review process?

The Board of Directors authorized the implementation of a Staff review process of completed and properly submitted Applications in order to expedite the review process for minor changes. Examples of modifications which could be considered appropriate for Staff approval include, but are not limited to:
Storm Doors     Minor Landscaping     Door/Shutter Color     Deck/Fence Stain     Light Fixtures      Window Replacement     Attic Ventilator     Car Cover     Under Deck Lattice     Deck Privacy Lattice     Roof Replacement     Basketball Goals     Trampolines     Play Equipment     Townhouse Fences     Existing Modifications that comply with SRP standards

What is the Application for Exterior Modification review process?

Submit the completed Application paperwork to Town Hall by any of the following methods.
        a. Personally deliver it to Town Hall located at 43055 Center Street during business hours of Monday – Friday 9 a.m. – 5 p.m.
        b. Personally deliver it to Town Hall located at 43055 Center Street after hours or over the weekend by leaving it in the secure slot to the left of the front door.
        c. Send it by email to communitystandards@southriding.net
        d. Utilize the online Application process which automatically delivers the paperwork to the appropriate Staff.

2. Staff will review the paperwork within 1-3 days of receipt and request any needed clarification or additional components.

3. Once all of the components are in hand and the Application is complete, Staff will prepare the paperwork for the Community Standards Committee review at their next scheduled meeting (see in-house review process for information on that process).

4. The paperwork is sent to the volunteer residents that comprise the Community Standards Committee a week before their meeting to allow them ample time to review the paperwork and visit your home if needed.

5. The Community Standards Committee convenes their meeting and renders a decision on your Application.

6. The following day Staff prepares all decision letters and sends them all out by close of business. The only methods of delivery of the decision are email and U.S. mail. Please ensure you select EMAIL on page 3 of the Application if you desire the quickest notification method.

Who is the South Riding Community Standards Committee? What is their purpose?

Article 9 of the Declaration of South Riding calls for the establishment of the Community Standards Committee appointed by the Board of Directors in order to assure that the Property shall always be maintained in a manner, providing for visual harmony and soundness of repair, avoiding activities detrimental to property values and aesthetics and promoting the general safety of residents and guests.

The Community Standards Committee is comprised of Volunteers who live within South Riding and volunteer their personal time to serve the community. They review Applications for Exterior Modification in accordance with the South Riding Declaration and the Design & Maintenance Standards for items that are considered material changes to the home or the property, such as decks, pools, screen porches, play equipment, storm doors and changes to the color of features like doors, shutters, decks and fences.

Application for Exterior Modification

Do I need to submit an Application for Exterior Modification to replace my roof?

The Application is required only if the style of shingle is changing (for example from a 3-tab to an architectural) and/or if the color is different from the existing (gray family to brown family).

If you find an Application is needed, submit it as soon as you are able. This is a decision Staff has the authority to make in-house and our turnaround time is 3-5 business days.

https://southridingprop.wufoo.com/forms/application-for-exterior-modification/

South Riding Website

Can I advertise on the South Riding website?

No, we don't support ads on the South Riding website.   We currently offer advertising through the South Riding Magazine.  This feature may be added in the future.
 

Can I use graphics, stories, etc. from the South Riding website?

You must obtain permission to use any content, graphic, or text displayed on the South Riding Proprietary websites (southriding.net, southriding.org). All the material is copyrighted and owned by the South Riding Proprietary.  Please email townhall@southriding.net .
 

Trash and Recycling

What days are trash pick up days?

Trash pick up days are Mondays (trash and yard waste) and Thursdays (trash and recycling). All items should be placed on the curb prior to 7:00 a.m.

Recycling - Newspapers, magazines, plastics and cans can all be put into the recycling bin together. 

Yard waste  such as grass clippings and leaves should be placed in paper "yard waste" bags or designated trash cans that are marked "yard waste". The newly approved County recycling requirements do not allow the recycling of yard waste in plastic trash bags. Tree branches can also be recycled as long as they are tied together with twine in small bundles and the length of the bundle does not exceed four feet. Republic Services will not collect or recycle rocks and/or soil.

Bulk Items - Please call Republic Services at (703) 818-8222 to give them prior notice for a large item and to arrange pick up.   Appliances, metal, or heavy items require a different vehicle for pick up.   There may be a fee involved for the pickup based on the type of item.

 

There will be regular trash and recycling services if the holiday does not fall on your regular trash pick up day.  If trash pick up falls on Thanksgiving, Christmas or New Year's Day, special services will be provided.  On these holidays, trash and/or recycling will be collected on a specially designated day.

Prior to the holiday, any special trash and/or recycling pick up days will be posted on the front page of this website and on the South Riding Facebook page.

Where can we get a trash or recycling bin?

Trash or recycling bins are provided free from Republic Services.  

Standard recycling bins are 64 gallon totes, however you may order a 96 gallon..  

Standard trash bins are 64 gallon, however you may order a 96 gallon tote.  

If you would like the larger can please email southriding@republicservices.com.

What trash items are unacceptable?

Trash and debris that includes rocks, concrete, dirt, sod, tree stumps, paint, motor oil, fencing, tires, construction debris, combustibles or toxic waste are unacceptable and will not be picked up.

Please contact the Loudoun County Office of Solid Waste at (703) 771-5318 for disposal methods and sites for these items.

Proprietary/HOA

Can I have my monthly HOA fee automatically deducted from my bank account?

Yes, you may elect to sign up for "Direct Debit" for your monthly South Riding Proprietary assessments. This allows automatic payment of your assessments from virtually any banking institution that you choose to be credited directly to the Association’s account. This way you will not have to take the time to write and mail a check, you can save money on postage, and all your payments will be made in a timely fashion, thus avoiding any late charges to your account. To start this service complete this form.

If you have any questions please contact SFMC, our financial management company, at 703-392-6006 x218.

Can HOA dues be paid by credit card rather than directly from bank account?

An online payment option is available. Click here for more information.

 

What is a mortgage questionnaire or PUD, and how does an existing homeowner obtain one?

Often in connection with a new or refinanced mortgage many mortgage companies request the Association to complete a questionnaire or PUD (planned unit development) certification which provides information about the Association. The mortgage company will provide its form to the homeowner or directly to the Town Hall, and the staff completes the form as a courtesy to the owner. The Association charges a modest fee in advance of $25 to complete the forms.  SRP accepts check, Visa or Mastercard.

How is the Proprietary structured?
South Riding Proprietary is a non-stock, not for profit corporation that was incorporated in January 1995 in the Commonwealth of Virginia. The Association is registered with the Virginia State Corporation Commission and the Virginia Real Estate Board as required by law.
How was the Proprietary formed?
The Proprietary was formed and incorporated by the initial Declarant (also known as Developer) of South Riding, Trafalgar House, to provide specific services to the owners in the community.
How are homeowner dues determined?

Every year the Staff and Budget and Finance Committee work together to create a zero based budget that is closely reviewed by the Board of Directors before approval.

Fees are mandatory and the method of assessment is dictated in the governing documents. The goal of the Board and the committee is to develop a budget that meets our needs and to continue to have fees amongst the lowest of similar HOA’s in Northern Virginia.

What happened to Celebrate South Riding?

South Riding Proprietary does not own any one piece of land large enough to accommodate an event of this size. For the past six years we have been fortunate enough to work with the Loudoun County Parks and Recreation Department to host our event mostly on their property. The beer garden as well as the fireworks shoot site happen to be on adjacent SRP property, as fireworks or alcohol are not permitted on County Property.

In 2013 when the expansion of the Dulles South Multipurpose Center was passed, SRP began working to find a temporary alternate location as well as negotiate with the County on an agreement for usage when the construction of the Center is complete. An agreement was reached allowing SRP to use the location in future years in exchange for an easement. Putting on an event of this size presents huge logistical and financial challenges. Other locations within South Riding were considered, vetted, and ultimately rejected for a variety of reasons due to budgetary and logistic constraints. 

Celebrate South Riding was designed to build community within our members and locations outside our boundary does not attain that goal. A case could be made that the Board doesn’t have the authority to use homeowner fees for an event outside the community. The decision was made to put Celebrate South Riding on hiatus during the years of construction and instead offer residents many additional smaller events throughout the year in an effort to fill the void.

Facility Rental

How do I rent a facility?

The South Riding Center, located at 42420 Unicorn Drive is available to rent on a first-come, first-served basis to a member in good standing. To schedule a tour and check availability, please contact Town Hall at (703) 327-4390.  To reserve the building, the rental fee, security deposit and contract need to be paid and signed.  Photographs of the building as well as the facility usage agreement can be found under the amenities tab of this website.

Can I rent a playground?

Playgrounds are not available for rent. They considered "public areas" and are for the use of all South Riding residents and their guests. If a resident wants to use it for a group picnic, etc. they are welcome to and should call Town Hall to let us know so that we can make sure that we do not have a conflicting event (i.e. Oktoberfest, S.R. Festival, etc.). Should any resident wish to use the playground you must let them do so. Playgrounds are open to all residents.

Can I rent Town Green?

Town Green and Bandstand are not available for rent. It is for the use of all South Riding residents and their guests. If a resident wants to use it for a group picnic, etc. they are welcome to and should call Town Hall to let us know so that we can make sure that we do not have a conflicting event (i.e. Oktoberfest, S.R. Festival, etc.) or that the sprinklers will be running. Should any other residents wish to use the Town Green you must let them do so.

Grounds and Common Area

Who owns the sidewalk in front of my home?

The answer to this question may vary depending on your home type and location. Please contact the South Riding Proprietary to discuss your particular situation. Phone - 703-327-4390; Email - facilities@southriding.net.

Are residents permitted to walk along the Golf Course paths?

No. The golf course is private property, and not part of the community common grounds. It is reserved for the exclusive use of patrons and employees of South Riding Golfer's Club, and may not be used at any time by anyone else. You endanger yourself of being struck by a ball if you fail to follow the rules of the Club. Please use the trails and sidewalks elsewhere in the community.
 

How do I report that a streetlight is not working or in disrepair?

Streetlight outages can be reported directly to NOVEC by email to securitylight@NOVEC.com or by calling 1-888-335-0500. Please be sure to provide the pole number and street address of the streetlight in question.
 

What should I do if I suspect a street tree in front of my home is dead?

Suspected dead street trees can be reported to the Town Hall at townhall@southriding.net or 703-327-4390. Once reported, the Proprietary will inspect the trees during the growing season to determine their livelihood and replace dead trees that following fall season.
 

Who can I report Common Area hazards to?

All Common Area hazards should be reported to Town Hall located at 43055 Center Street.  A "hazard" exists when further harm can occur to persons or property if the condition remains (Example: downed stop signs, partially fallen trees or large branches, broken play equipment, etc.). The Proprietary will have all concerns investigated and appropriate actions will be taken. Hazards should be directed to Town Hall at 703-327-4390. All after-hour hazards (M-F from 5:00 PM to 9:00 AM, Weekends and Holidays) should be directed to SFMC 1-888-980-8959 who will direct the concern to after hours personnel.

Snow and Ice Removal

Snow Plowing Responsibilities

Within the South Riding Proprietary (SRP) community, different parties are responsible for the snow removal of our streets.  Snow plowing will be performed when an accumulation of 2 inches or more has fallen on the ground. 

South Riding Proprietary will perform snow plowing on common areas no longer under construction.  These areas include Town Hall, town home streets, private streets, lanes, alleys as well as snow removal on sidewalks and trails that fall within "school walkers" radius.  The goal is to have these "school walker" areas free from major accumulation 2 hours prior to the opening of school. Please call Town Hall at (703) 327-4390 with any concerns.

The Virginia Department of Transportation (VDOT) will perform snow plowing on public streets that have been topped with the final coat of asphalt and released from bond.  These streets typically have a 4-digit number on the street name sign.  If you live on a VDOT street and have concerns, please call VDOT at (703) 383-8368.

SRP Residents are responsible for snow removal on their driveways and sidewalks on and adjacent to their property. After clearing the snow with a shovel or snow blower, the use of non-corrosive, environmentally friendly materials, such as sand, should be applied for traction.  Do NOT apply salt to concrete sidewalks and driveways,  The salt will damage the concrete and residents may be responsible to Proprietary maintained sidewalks as a result of salt application.

Attached is a list of South Riding Proprietary streets for reference.

VDOT interactive website where residents can track snowplows and monitor road conditions in real time.

VDOT Snow Brochure

Where should I park my car if snow is expected?

It is best to park your vehicle in your driveway or garage during a snow storm. This will lessen the chances of it being hit by a passing vehicle and will increase the amount of street surface that is plowed.

What should I use to clear snow and ice from my sidewalks and driveway?

First, clear the snow with a shovel or snowblower. Once cleared of snow, the use of non-corrosive, environmentally-friendly materials, such as sand, should be applied for traction purposes. Do not apply salt to concrete sidewalks and driveways. In addition to harming grass and plants, the salt will damage concrete, shortening it's useful life. Residents may be responsible for damage to Proprietary-maintained sidewalks as a result of salt applications.

When should I shovel snow?

It's best to shovel your driveway after a plow comes through. If you must shovel before a plow comes through, shovel the snow near your driveway entrance to the right, facing the street. This will result in less snow being pushed back into your driveway when the street is plowed. If a large accumulation is expected, the plow may make several return trips.

What if I'm driving behind a snowplow?

Keep a safe distance between you and the snowplows to protect your car from the chemicals and abrasives being spread. A good rule of thumb is to stay two car lengths behind a snowplow for every 10 mph you're traveling.

Streets and Parking

Who regulates parking and other traffic related matters on the streets in South Riding?

Loudoun County Sheriff's Department regulates the public (VDOT) streets. The Proprietary, through its Governing Documents and Regulatory Resolutions is responsible for the private streets.

 

Are homeowners allowed to park vehicles on common grounds?

Parking on Common Drives or common areas is not allowed. Please refer to The Declaration of South Riding, Article 18, Section 18.2(c).

 

Are homeowners permitted to park mutiple cars on the street in front of their residence?

As long as the automobiles have current Virginia Tags, current Virginia State Inspections, a current County Sticker, and they are legally parked, the resident may park multiple cars on the street in front of their residence. Each resident has equal access to the Common areas and streets as any other resident by virtue of the fact that they are all members of the HOA and all pay assessments for the upkeep of the Common areas and streets.

 

Is there a restriction on short-term parking of RVs owned by visitors?

Recreational Vehicles cannot be parked on the streets at any time. Declaration of South Riding Article 8, Section 8.2(n), Design and Maintenance Standards page 34, Regulatory Resolution R2001-2.

 

Tell me about Parking in South Riding

We always encourage residents to be neighborly and speak directly to one another first when there is an issue of inconvenience or a rules violation. Should that not resolve the matter a resident may contact the Proprietary at Town Hall for assistance. However, as noted above bear in mind that presently there is no limit on the number of parking spaces a resident may use.

At present there is no limit to the number of vehicles a resident may park on private streets, however, all vehicles must be legally parked in accordance with the terms of the Proprietary's Governing Documents and Regulatory resolution R-2001-2.   Any limitation with respect to parking on public streets would be found within County code.

 

 

Who owns and maintains the streets in South Riding?

There are two types of streets, public and private. Public streets are part of the Virginia Department of Transportation (VDOT) system and are maintained by VDOT. Private streets, townhouse parking lots and common driveways (excluding apartments, condominiums and commercial properties), are owned and maintained by the Proprietary. Streets that are maintained by the Proprietary should have a small "SRP" in the corner of the street name sign. While, VDOT maintained streets should have the route number in the corner of the street name sign.

 Street Responsibility List

 

Who is responsible for the maintenance of existing street trees?

South Riding Proprietary will edge, mulch, weed, prune and replace all trees located between the street and sidewalk. Homeowners are asked to water all street trees that are on or adjacent to their property during periods of little or no rain. Related questions should be directed to facilities@southriding.net.

 

Water and Sewer

Who is the water company for South Riding?

Loudoun Water is the water provider for Loudoun County.  Loudoun Water was formerly called the Loudoun County Sanitation Authority (LCSA).

How safe is our drinking water?

Loudoun Water provides drinking water that meets all the standards required by the Safe Drinking Water Act, which is enforced by the Virginia Department of Health. Your water is tested and monitored for chemical and bacteriological constituents on a weekly, monthly and yearly basis. Fairfax City and the Fairfax Water test the water prior to distributing it to us and then we conduct further testing, such as bacteriological analysis (total coliform), disinfection by-products (total trihalomethanes), lead and copper.
 

Water Saving Tips

Try These Water-Saving Tips:

1.Run your dishwasher only when it is full and you could save 400 gallons a month.
2.Use a broom instead of a hose to clean your driveway or sidewalk and save 80 gallons of water every time.
3.We're more likely to notice leaky faucets indoors, but don't forget to check outdoor faucets, pipes, and hoses for leaks.
4.Use a layer of organic mulch around plants to reduce evaporation and save hundreds of gallons of water a year.
5.Turn off the water while you brush your teeth and save 3 gallons a minute. That's more than 1000 gallons a year.

What is an 'even-odd' watering schedule?

Lawn watering uses more water than any other water use behavior. The best way to cut back on lawn watering is to follow the odd-even rule, which means you only water your lawn on even days if your address ends in an even number and odd days if your address ends in an odd number. This simple "take turns" method of lawn watering usually results in an overall system demand reduction of about 25%.

What waste products are safe for the drain?

Waste products that are disposed of down a drain in your home, all flow together to the same place - the sewer line. The sewer line from your home joins a larger one in the street that ultimately delivers your waste and that of all your neighbor's to a wastewater treatment plant where it's treated to a high degree before being discharged into a stream or river that may also be a water supply.

When wastewater collected from your home's drains and toilets arrives at a wastewater treatment plant, it goes into a tank where microorganisms eat the pollutants, breaking them down into a natural solid (just as they do in a gardener's compost pile). The microorganisms are great at breaking down human and other organic waste, but they cannot break down toxic pollutants such as the hazardous household products mentioned below.

Household hazardous waste (HHW) is a term used to describe a variety of household products that are too hazardous to be disposed of down the drain or at the curb with everyday garbage. These products include, but are not limited to:

Oil paint, spray paint, paint thinner, paint remover, aerosol sprays, household cleaners, furniture polish, foor polish, nail polish remover, oven cleaner, fertilizer, pesticides, herbicides, bug spray, batteries (from AAA to D to car batteries and battery acids), auto fuel or oil, antifreeze, or other auto fluids (transmission fluid, brake fluid, etc.)  If you are disposing of hazardous materials, please contact the Loudoun County Solid Waste Management facility at (703)777-0187.

South Riding Board of Directors

What are the specific responsibilities of the Board?
The Board is considered the executive organ of the Association and as such has certain powers and duties necessary to ensure that the day-to-day responsibilities of the Association are carried out.  These powers and duties are outlined in the Governing Documents and include, but are not limited to, developing the annual budget and setting assessments, promulgating and enforcing rules and regulations, administering the architectural scheme of the community and regulating exterior appearance of the homes (through a duly appointed Covenants Committee), and providing for the necessary personnel and contractual services to maintain all commonly owned property and facilities. Details concerning the responsibilities, powers and duties of the Board of Directors may be found in Article 5 of the Association's Articles of Incorporation, various Articles in the Declaration, and Articles 4, 6, 7 and 8 of the Association's Bylaws.
How is the agenda developed for a Board meeting?

The agenda is developed by the Association's General Manager based on input from the community, the Board, the Proprietary staff, and the various Committees. Items addressed usually pertain to general administration, financial affairs, reports from the Association's various committees and other support groups, matters concerning contracted services and development issues.

The agenda for each monthly meeting is usually available from the Town Hall no later than the Monday preceding the scheduled meeting and is posted on the www.southriding.net website 48 hours prior to each committee meeting.


How is a Board meeting typically run?

The Board presently meets monthly at the South Riding Center located at 42420 Unicorn Drive. Meetings are scheduled for the first Thursday of each month at 6 p.m. The Board normally goes into Executive session between 6:00 p.m. and 6:30 p.m. Open session begins at 7:00 p.m.  All meetings begin with a resident comment period that generally lasts for about 15-20 minutes. This period provides residents the opportunity to address the Board on any matter concerning the Association, and while the Board may not necessarily answer a particular concern at that time residents are assured that their requests and concerns will be considered.

Following the Resident Comment Period the Board conducts the business on the agenda developed by the Association’s General Manager and generally speaking those community members in attendance do not participate in this portion of the meeting unless so requested by the Board. Items addressed usually pertain to general administration, financial affairs, reports from the Association’s various committees and other support groups, matters concerning contracted services and development issues.

The Board may convene in an executive (private) session to consider certain types of matters pertaining to the Association (in accordance with the Governing Documents and the Virginia Property Owners Association Act), however all motions for action, and subsequent votes, are taken in an open session. Such items may include appeals by owners of decisions made by the Covenants Committee, legal matters concerning owners or others, and personnel issues.


May residents attend Board meetings?

The Board invites and encourages residents to attend the Board meetings. Open session is scheduled to begin at 7:00 p.m. All meetings begin with a resident comment period that generally lasts for about 15-20 minutes. This period provides residents the opportunity to address the Board on any matter concerning the Association, and while the Board may not necessarily answer a particular concern at that time residents are assured that their requests and concerns will be considered.

When will the Board consist entirely of owners or residents?
The composition of the Board changed when 75% of the total permitted dwelling units were conveyed to individual owners (about 4,500 homes). Six of the nine Board members must be owners or residents; the Declarant is allowed to retain three seats on the Board until the Declarant is no longer engaged in activities related to the development of the community.
When are Board meetings held?

The Board presently meets monthly at the South Riding Center located at 42420 Unicorn Drive. Meetings are scheduled for the first Thursday of each month. The Board normally goes into Executive session between 6:00 p.m. and 6:30 p.m. Open session begins at 7:00 p.m. Please check the calendar for specific dates and times.


How are the Board members determined?

The Board of Directors is composed of eight members, seven elected by the residents, and one appointed by the Declarant (Toll Brothers).  The homeowner member volunteers are elected by property owners at the South Riding Proprietary Annual Meeting.

Who is the Board of Directors and what is their role?

The Board is made up of elected volunteers and is considered the executive organ of the Association and as such has certain powers and duties necessary to ensure that the day-to-day responsibilities of the Association are carried out.  The South Riding Governing documents do allow “tenants” to run for the Board of Directors, but not to vote in an election. The Board of Directors oversees a corporation with assets of $12,088,192.00. The powers and duties are outlined in the Governing Documents and include, but are not limited to, developing the annual budget and setting assessments, promulgating and enforcing rules and regulations, administering the architectural scheme of the community and regulating exterior appearance of the homes (through a duly appointed Covenants Committee), and providing for the necessary personnel and contractual services to maintain all commonly owned property and facilities.

How do I vote in the Board of Director Election?

You must be the homeowner listed on the deed to the property or hold a valid voting certificate to cast a vote.

There are two ways to vote: 

  • You can vote online via this website. You do have to create a profile and log in to vote online. This ensures us a way to validate your vote as is required in Section 55-515.3 of the Property Owners’ Association Act for the state of Virginia. The website was custom built to be able to connect with your individual property account eliminating the need and the cost of a third party voting system.
  • You can also vote by paper ballot. Simply return the paper ballot that is sent to all homeowners via the prepaid postage envelope. As a means of validation of papers ballots each one sent to homes has a unique code printed on the back.

Budget and Finance Committee

What is the Budget & Finance Committee?

The Budget & Finance Committee advises the Board of Directors on financial matters that affect South Riding.   Check out the Committee's charter for more information on the website.  The Budget & Finance Committee meet the third Wednesday of each month at 7pm at the Town Hall building located at 43055 Center Street.

What is Zero-based budgeting?

Zero-based budgeting is an approach to planning and decision-making that reverses the working process of traditional budgeting. In traditional incremental budgeting, departmental managers justify only variances versus past years based on the assumption that the "baseline" is automatically approved.

How does our Capital Projects fund work?

South Riding has a Capital Fund of $2,347,623 at the 2015 year end. These funds are restricted and used to pay for new amenities and other new projects. The establishment of the fund allows for improvements without assessing homeowners. Expenditures for new capital projects are capped at 10% of the annual budget without a vote of the membership.  Funding for this fund has come from a variety of sources, developer’s funds, disclosures fees to name a few.

Elections Committee

What is the Election Committee?

The Elections Committee consists of a Chairperson and several volunteer committee members. The Election Committee seeks those residents dedicated to this goal.

The Committee will develop and administer the procedures for conducting the Annual Meeting and Election of Directors for approval by the Board.  In addition, it is anticipated that the Committee will make recommendations to the Board for the conduct of the Annual Meeting and assist in administrating the Meeting.  Committee members should expect to meet monthly beginning in early January. 

How do I vote in the Board of Director Election?

You must be the homeowner listed on the deed to the property or hold a valid voting certificate to cast a vote.

There are two ways to vote: 

  • You can vote online via this website. You do have to create a profile and log in to vote online. This ensures us a way to validate your vote as is required in Section 55-515.3 of the Property Owners’ Association Act for the state of Virginia. The website was custom built to be able to connect with your individual property account eliminating the need and the cost of a third party voting system.
  • You can also vote by paper ballot. Simply return the paper ballot that is sent to all homeowners via the prepaid postage envelope. As a means of validation of papers ballots each one sent to homes has a unique code printed on the back.

Neighborhood Watch Committee

What does the Neighborhood Watch Committee do?

The Neighborhood Watch Committee maintains a cooperative network of residents to protect themselves,their families, their neighbors and the community from crime. The Committee works with law enforcement authorities to reduce crime by organizing community patrols to spot and report suspicious behavior.  If you are interested in becoming part of this volunteer committee, please contact neighborhoodwatch@southriding.net.

 

What is National Night Out?

National Night Out (NNO) is an annual, nationwide Neighborhood Watch campaign held in early August. This program promotes involvement in local crime and drug prevention activities, strengthens police-community partnerships, and encourages neighborhood camaraderie as part of our national efforts to let criminals know that America is united and dedicated to building a safer, more caring country. Along with the traditional “lights on” and front porch vigils, cities and towns across America celebrate NNO with a variety of events and activities such as: block parties, cookouts, parades, flashlight walks, visits from local police, and safety demonstrations.

Recreation and Grounds Committee

How many meetings does it take to become a committee member?

Membership on a Committee may be considered after attending three consecutive committee meetings.